JMI Wealth Limited and its related companies has an internal disputes resolution process in place to address any issues.
If you have a problem, concern or complaint about our services, please send us an email to jmi@jmiwealth.co.nz or by post to:
The Directors of JMI Wealth Limited
PO Box 33-1106
Takapuna, Auckland 0740
If we cannot agree on how to fix the issue, you can contact the Insurance and Financial Services Ombudsman Scheme of which JMI Wealth is a member.
This service will cost you nothing, and will help us resolve any disagreements.
You can contact the Insurance and Financial Services Ombudsman Scheme at:
Address: PO Box 10-845, Wellington 6143
Telephone number: 0800 888202
Email address: info@ifso.nz
Website: www.ifso.nz